Click on the following link to download and view our Financial Services Guide (FSG).
Stening Simpson (International) Pty Ltd’s Board, management and staff have a commitment to efficient and fair resolution of complaints. The Company demonstrates a culture that acknowledges customers’ rights to complain and which actively solicits feedback from customers.
Please contact us if you have any complaints about our services:
Ms. Elaine Simpson
Stening Simpson (International) Pty Ltd
Ground Level, 100 Walker Street
NORTH SYDNEY NSW 2060
If you are not satisfied with our response, you may lodge a complaint with the Australian Financial Complaints Authority :
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 300
Insurance Brokers Code of Practice
Stening Simpson subscribes to the Insurance Brokers Code of Practice. To view a copy of the Code, click here.